Privacy Policy
A legal disclaimer
Effective Date: June 1, 2026
At Marnie Rusen Therapy, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us regarding counselling services.
Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
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Name
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Email address
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Phone number
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Information submitted through contact forms
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Appointment inquiries
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Any information you choose to share when contacting us
We may also collect limited technical information automatically through website analytics, such as:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of website visits
How We Use Your Information
We use your information to:
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Respond to inquiries and appointment requests
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Communicate about counselling services
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Improve our website and user experience
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Maintain website security
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Meet legal and professional obligations
We collect only the information necessary for these purposes.
Counselling Services and Confidentiality
Information shared during counselling sessions is protected by professional standards, ethical guidelines, and applicable privacy legislation. Personal health information collected as part of counselling services is managed separately from this website and maintained in accordance with Alberta privacy requirements and professional record-keeping standards.
Confidential information will not be disclosed without your consent except where required or permitted by law, including situations involving risk of harm, abuse reporting requirements, court orders, or other legal obligations.
Cookies and Website Analytics
This website may use cookies and analytics tools to understand website traffic and improve user experience. Cookies do not typically identify you personally but may collect information about how you use the website.
You may choose to disable cookies through your browser settings.
Third-Party Services
Our website may use third-party providers for services such as:
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Website hosting
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Contact forms
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Scheduling software
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Email communication
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Website analytics
These providers may collect and process information according to their own privacy policies.
Information Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, or loss. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes described in this policy and to comply with legal, regulatory, and professional obligations.
Your Rights
You may request access to or correction of personal information we hold about you, subject to applicable legal and professional requirements.
To make a privacy-related request, please contact us using the information below.
Links to Other Websites
This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Marnie Rusen Therapy
marnierusentherapy@gmail.com
Calgary, Alberta, Canada